Skip to content

API Errors

This section covers common API errors you may encounter when integrating with Ideabiz APIs, along with guidance on how to resolve them.

For a detailed list of error codes and their meanings, please refer to the Error Codes page.

Common Error Categories

  • Authentication Errors — Issues with tokens, credentials, or expired sessions.
  • Validation Errors — Malformed requests, missing parameters, or invalid values.
  • Server Errors — Platform-side issues or rate-limiting.

Troubleshooting Steps

  1. Verify your access token is valid and not expired.
  2. Ensure the request headers include Content-Type, Authorization, and Accept.
  3. Confirm the MSISDN format matches the required pattern (e.g., tel:+94xxxxxxxxx).
  4. Check response codes and error messages for specific details.
  5. Contact the Developer Support Team at [email protected] if the issue persists.